Quality

Management Approach
Product Responsibility

Management Approach

Basic Policy

Aiming to benefit society and satisfy customers through a stable supply of safe and reliable products and services, Kaneka Group has set Quality Management Regulations to ensure thorough day-to-day quality control and product safety across the supply chain, from product design and development to delivery to customers.

Policy

Basic Policies for Responsible Care

  1. Protect the natural ecosystem and reduce environmental impact
    Focusing on the impact of corporate activities on the global environment and the ecosystem, we endeavor to reduce environmental impact and promote resource conservation and energy saving throughout the lifecycle of products.
  2. Offer safe products and information
    We endeavor to offer products that are safe to distribute and use, and to provide adequate information on the products such as instructions on how to use and handle products correctly.
  3. Develop products and technologies in consideration of the environment and safety
    Upon the development of new products, we give consideration to the environment and safety throughout the lifecycle of the products to the greatest extent possible, and endeavor to develop products and technologies with low environmental impact.
  4. Reduce waste and promote the recycling of plastics
    We reduce waste associated with manufacturing and its processes. We actively develop technologies for the adequate disposal or recycling of plastic waste concerning our products in cooperation with relevant industries, and endeavor to dispose of and recycle waste in a proper manner.
  5. Enhance process safety, disaster‒prevention, and occupational safety and health
    Safety and disaster prevention constitute the foundations of the local community’s trust, and occupational health and safety are issues that need to be fulfilled by chemical companies. We persistently strive to make improvements in these areas.
  6. Win public confidence
    From the management to every employee, all our members shall act in compliance with laws, regulations, standards, etc. relating to environment and safety both at home and abroad. Our approach to Responsible Care as such shall be publicized accurately to the public, in hope of rightfully gaining public recognition and confidence.

Promotion System

The Global CSV (Quality Environment) Center coordinates quality assurance activities throughout the Kaneka Group and drives quality management, including product safety assurance, at all stages from product design and development to raw material procurement, manufacturing, storage, transportation, sales, and disposal.
We hold quality management conferences, inviting personnel in charge of quality management in each business division, to instill Group-wide policies and instructions.
For new product launches, a Product Safety Review Conference meeting chaired by the Global CSV (Quality Environment) Center Director is held to ensure product safety.
We conduct ESG safety and quality inspections of business divisions, manufacturing sites, research laboratories, and Group companies to confirm their quality assurance efforts. Each of our businesses also undergoes regular third-party auditing and inspection and internal audits based on ISO 9001 and other established standards and regulations. In this way, we take steps to enhance our quality management system and thereby raise product quality standards.

Diagram of Promotion System

Targets and Performance

Fiscal 2023 target Fiscal 2023 performance
Inspection of Operation of Quality Management System
  • We convened quality management leaders from all business units for quarterly quality management conferences. These sessions reinforced company-wide action plans and directives, while facilitating the exchange of ideas and sharing of quality assurance information.
  • We held a product safety review conference for two new products set to launch, ensuring their safety and robust service systems.
  • We implemented improvements to address issues identified through the ESG safety and quality inspections of all Kaneka manufacturing sites and 16 departments of Group companies in Japan and overseas.
Ensuring thorough compliance with laws and regulations governing chemical substances
  • We held two liaison meetings, bringing together chemical substance management personnel from eight business divisions that handle chemical products.
  • We conducted internal training on chemical management through seminars and e-learning.
Management Approach
Product Responsibility

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